Privacy Policy

Effective Date: 29/4/2025

Welcome to VoiceInspect.ai ("we", "our", "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (www.voiceinspect.ai) and mobile application (the "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

a. Information You Provide to Us

• Account Information: When you create an account, we may collect your name, email address, company details, and password.

• Inspection Data: If you use VoiceInspect.ai for recording inspections, we collect the voice notes, text entries, and files you upload.

• Communications: If you contact us (e.g., for support), we collect your contact details and the content of your message.

b. Information We Collect Automatically

• Device Information: We may collect details about the device you use (e.g., device type, operating system, browser type, IP address).

• Usage Information: We may track actions such as pages visited, time spent on the app or website, and features used.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience.

c. Third-Party Information

• We may receive information about you from third-party services you connect to VoiceInspect.ai (e.g., integrations with cloud storage providers).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.

• Personalize your user experience.

• Communicate with you about updates, new features, and promotions (where permitted).

• Respond to your inquiries and provide support.

• Ensure security and prevent fraud.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your information.
We may share your information in the following cases:

• Service Providers: We work with trusted third-party service providers who assist us in operating our Services.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices

• Account Information: You may update or delete your account information by contacting us or using the settings in the app.

• Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe link in the email.

• Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent.

6. International Data Transfers

If you are accessing the Services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where we or our service providers maintain facilities.

7. Children's Privacy

VoiceInspect.ai is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will notify you of material changes by posting the updated policy and updating the "Effective Date" above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@voiceinspect.ai
🌐 Website: www.voiceinspect.ai

Notes:

• You will need to insert the effective date (e.g., today or when you launch officially).

• If you are using third-party analytics (like Google Analytics), marketing platforms, or cloud storage, you may want to add specific references.

• If you want, I can also draft Terms of Service to complement this Privacy Policy, which is usually recommended for apps and SaaS platforms.